Data Privacy Statement

We take privacy and data protection seriously

The protection of your privacy rights, when processing personal data, is extremely important to us. When you visit our website, our web servers store the IP of your internet service provider, the website from which you visit us, the web pages you visit on our site and the date and duration of the visit as standard. This information is of compelling importance for the technical transmission of the websites and the secure service operation. There will not be any personalised evaluation of this data.

If you send us data via the contact form, this data will be stored on our servers as part of the data backup process. Your data will be used by us exclusively to process your request. Your data will be treated with the strictest confidentiality The data will not be transferred to any third party



Hans-Dehn-Straße 1
92318 Neumarkt

Phone: +49 9181 906-0
Fax: +49 9181 906-1100
[email protected]


Personal data

Personal data is data about your person. This includes your name, your address and your email address. You do not have to disclose personal data in order to visit our internet page. In certain cases, we will require your name and address, as well as other information, so that we can provide you with the required services.

This also applies in cases where you have requested us to provide you with information, material and/or when we answer your requests. In such cases, you will always be notified of this. We also only save data which you have automatically or voluntarily submitted to us.

When you utilise our services, we generally collect only the data which is necessary for us to provide the services required. Sometimes we may request additional information, but this is always voluntary. When we process personal data, we only do this to be able to provide you with our services, or in order to pursue our commercial objectives.


Contacting us

  • When contacting us (e.g. via the contact form, email, telephone or social media), the details of the enquiring person are processed, provided this is necessary in order to respond to contact queries and any requested actions.

Responding to contact queries as part of contractual or precontractual relationships is performed for the fulfilment of our contractual obligations or to respond to (pre)contractual queries and is based furthermore on the legitimate interests in responding to queries.

Types of processed data: 

  • User data (e.g. names, addresses), contact data (e.g. email, telephone numbers), content data (e.g. entries in online forms).
  • Data subject: communication partner.
  • Purpose of processing: contact queries and communication.
  • Legal basis: Contract fulfilment and precontractual queries (Art. 6 [1] [b] of the GDPR), legitimate interests (Art. 6 [1] [f] of the GDPR).


Automatically saved data

Server log files

The website provider uses server log files to automatically collect and store information that your browser automatically transmits to us. This information is:

  • Date and time of the request
  • Name of the requested data file
  • Page from which the data file was requested
  • Access status (file transferred, file not found, etc.)
  • Type of browser and operating system used
  • Complete IP address of the requesting computer
  • Volume of data transferred


These data are not combined with data from other sources. The basis for data processing is Art. 6 (1) (f) of the GDPR, which allows the processing of data for the purposes of our legitimate interest in improving the stability and functionality of our website.   

For reasons of technical security, in particular to defend against attempts to attack our web server, these data are stored by us temporarily. These data do not allow us to identify specific individuals. After seven days at the latest, the data are anonymised by shortening the IP address at the domain level, at which point it is no longer possible to associate the data with an individual user. Data, in their anonymised form, are processed for statistical purposes; there is no comparison with other databases or transfer to third parties, even in excerpts. Information on the number of page views at our website is only released as part of the server statistics that are included in the activity report we publish every two years.



When you visit our website, we may store information on your computer in the form of cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie It consists of a string of characters by which internet pages and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other internet browsers that contain other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.

Through the use of session cookies, the controller can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. Without consent, we only use technically necessary cookies on the legal basis of legitimate interest pursuant to Art. 6 (1) (f) of the GDPR.

We only use personal cookies to improve our website or for marketing/advertising purposes with your consent. During your first visit, you can voluntarily agree to tracking or analysis via the cookie banner that appears. Your data may be passed on to partners or third-party providers. These cookies will only be stored if you explicitly agree to this; the legal basis is then your consent pursuant to Art. 6 (1) (f) of the GDPR.

You can change your settings for the use of cookies at any time by clicking on "Change cookie settings" in the footer.



We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") presented below. The information collected automatically by the Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and saved there. No adequacy decision of the European Commission is in place for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

If your IP address is collected by the Google technologies, it is shortened through the activation of IP anonymisation prior to being saved on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. If nothing different is stated for the individual technologies, the data is processed on the basis of an agreement concluded for the respective technology between joint controllers as per Art. 26 of the GDPR. You can find further information on data processing by Google in Google's privacy notices:



This website uses Google Tag Manager. Google Tag Manager does not collect personal data. The tool triggers other tags that in some cases may collect data. Google Tag Manager does not access these data. If disabled at domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. Google’s privacy policy for this tool can be found here:


Google Analytics 3

Data (IP address, time of visit, device and browser information and information about your use of our website) is automatically collected and saved for the purpose of website analyses using Google Analytics, from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is never combined with other data from Google.

For the purpose of the optimised marketing of our website, we have activated the data sharing settings for "Google products and services". This means Google can access the data collected and processed by Google Analytics and then use it to improve the Google services. This data sharing with Google through these data sharing settings occurs on the basis of an additional agreement between data controllers. We have no influence on subsequent data processing by Google.

We also use the extension function of Google Analytics, "Google Optimize", to prepare and conduct tests.

For web analysis, so-called "cross-device tracking" is enabled using the extension function of Google Analytics, "Google Signals". If your Internet-capable devices are linked to your Google account, and you have activated the "personalised advertising" setting in your Google account, Google can create reports on your usage behaviour (especially cross-device user figures), even if you switch devices. In this respect, no personal data is processed by us. We merely obtain statistics created by Google Signals.

Through the extension function of Google Analytics, the so-called DoubleClick cookie is enabled so that your browser is recognised when visiting other websites for web analysis and advertising purposes. Google will use this information to compile reports on website activities and to provide other services associated with website usage.


Google Analytics (4)

This website uses functions from the Google Analytics Web analysis service. This is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator obtains various usage data, such as page impressions, duration of the visit, operating systems used and the origin of the user. This data is compiled in a user ID and assigned to the respective terminal device of the website visitor.

With Google Analytics, we can also record your mouse and scrolling movements and clicks, among other things. Furthermore, Google Analytics uses various modelling approaches to supplement data records and uses machine learning technology for data analysis.

Google Analytics uses technologies that enable the user to be recognised for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information about the use of this website recorded by Google is usually sent to a Google server in the USA where it is stored. The use of this service is based on your consent as per Art. 6, Para. 1, lit. a of the GDPR and § 25, Para. 1 of the German Teleservices Data Protection Act (TTDSG). You can revoke your consent at any time.


The transmission of data to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:

Browser plugin (optional)

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available via the following link: You can find more information on the handling of user data by Google Analytics in Google’s privacy statement.


Google Signals (optional)

We use Google Signals. When you visit our website, Google Analytics records your location, search history, YouTube history and demographic data, among other things (visitor data). With the aid of Google Signals, this data can be used for personalised advertising. If you have a Google account, the visitor data is linked to your Google account by Google Signals and used for personalised advertisements. The data is also used for creating anonymised statistics on the usage behaviour of our users.


Google Analytics e-commerce measurement (optional)

This website uses the function “e-commerce measurement” from Google Analytics. With the help of e-commerce measurement, the website operator can analyse the purchasing behaviour of website visitors to improve its online marketing campaigns. Consequently, information such as orders placed, average order values, shipping costs and the time between viewing and purchasing a product can be recorded. This data can be compiled by Google under a transaction ID, which is assigned to the respective user or their terminal device.


Google Ads

For advertising purposes in Google search results and on the websites of third parties, the so-called Google Remarketing cookie is placed upon visiting our website, which automatically enables advertising based on your interests through the collecting and processing of data (IP address, time of visit, device and browser information and information about your use of the website) and using a pseudonymous cookie ID and based on the pages visited by you. Data processing beyond this only occurs if you have activated the "personalised advertising" setting in your Google account. In this case, if you are logged in to Google during your visit to our website, Google uses your data along with Google Analytics data to create and define target group lists for cross-device remarketing. The legal basis is Art. 6 (1) (1) (a) of the GDPR.


Google Signals

We use the web analysis service Google Signals on this website based on your consent as per Art. 6 (1) (a) of the GDPR. Google Signals is an enhancement of Google Analytics, a web analysis service of Google Ireland Limited ("Google").
If you are logged into a Google service, your website visits can be tracked across different devices by means of cross-device tracking. Here Google uses the data of users who have activated the "personalised advertising" option in their Google account settings for reports, which Google gives to us. The reports contain the cross-device user figures and the different user groups.
We use Google Signals with activated IP anonymisation. This means that the IP addresses of users within the member states of the EU and the European Economic Area are shortened. This shortening prevents personal identification. Therefore, no conclusions can be drawn about the identity of an individual user. Consequently, we merely obtain anonymised statistical evaluations. More particularly, we do not perform any profile building. However, it may be that personal data is collected by Google itself, although we have no influence on this. You can find out more information in Google's privacy statement:
Data collection through Google Signals can be revoked at any time by the website visitor deactivating "personalised advertising" in their Google account:

Google reCAPTCHA

For the purpose of protection against misuse of our web forms and against spam through automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and conducts an analysis of your use of our website using so-called JavaScript and cookies. Other cookies saved by Google services in your browser are also evaluated. Personal data entered into the input fields of forms is not read or saved.

LinkedIn (Insight Tag):

On our website we also use so-called conversion tracking with the LinkedIn Insights Tag – a tool from LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland. For this purpose, the LinkedIn Insight Tag is integrated into our web pages, and a cookie is placed on your device by LinkedIn. We collect this data only with your consent as per Art. 6 (1) (a) of the GDPR, which you can revoke at any time. Through this mechanism, LinkedIn is notified that you have visited our web pages and your IP address is also collected. Timestamps and events such as page impressions are also saved. This allows us to perform statistical analyses of the use of our website so that we can continuously improve it. For instance, we can see through which LinkedIn banner or interaction on LinkedIn you came to our website. As a result, we can better control the display of advertising.

You can find more information on conversion tracking at Please note that the data can be saved and processed by LinkedIn so that a connection can be made to the respective user profile and LinkedIn can use the data for its own advertising purposes. You can find more information on this in LinkedIn's privacy statement at You can prevent the analysis of your usage behaviour by LinkedIn and the displaying of interest-based recommendations at



Social buttons from social networks are used on our website. They are integrated into the page simply as HTML links, so that a connection to the servers of the respective provider is not yet established when accessing our website. When you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can press the "like" or "share" button, for example.


If you have granted your consent to this to the respective social media operator as per Art. 6 (1) (1) (a) of the GDPR, when visiting our online presences on the aforementioned social media, your data is automatically collected and saved for the purposes of market research and advertising, from which usage profiles are created using pseudonyms. These can be used, for example, to switch advertising banners inside and outside the platforms which are presumed to match your interests. Cookies are usually used to this end. For detailed information on the processing and use of the data by the respective social media operator, contact options and your rights and setting options in this regard for the protection of your privacy, please refer to the privacy notices of the provider linked to below. Should you still require any assistance in this regard, you can also get in touch with us.



This website incorporates videos from YouTube. The operator of these web pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in an enhanced data protection mode. According to YouTube, this mode prevents

YouTube from saving any information about the visitors to this website before they watch the video. However, the enhanced data protection mode does not necessarily prevent the transmission of data to YouTube partners. YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

When you start a YouTube video on this website, a connection is established to

YouTube’s servers. The YouTube server is then informed about which of our pages you have visited. When you are logged in to your YouTube account, you enable YouTube to directly assign your surfing behaviour to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube can save various cookies to your terminal device, or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about the visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.

Once a YouTube video is started, additional data processing operations are triggered over which we have no influence. Processing is performed exclusively on the basis of Art. 6, Para. 1, lit. a of the GDPR and § 25, Para. 1 of the TTDSG, providing the consent includes the storing of cookies or the accessing of information in the user’s terminal device (e.g. device fingerprinting) within the context of the TTDSG. You can revoke your consent at any time.

Further information about data protection at YouTube can be found in its privacy statement at:



This website uses Mouseflow. The service provider is Mouseflow Ltd., Flaesketorvet 68, 1711 Copenhagen V, Denmark (Europe) (website:

Mouseflow is a tool for analysing your usage behaviour on this website. With Mouseflow, we can record your mouse and scrolling movements and clicks, among other things. Mouseflow can determine how long your mouse pointer rests on a particular place. Mouseflow uses this information to generate so-called heat maps, which enable them to determine which parts of a website the visitors prefer looking at.

We can also determine how long you stay on a page and when you leave it. We can also determine at which point you cancel your entries in a contact form (so-called conversion funnels).

Moreover, direct feedback can be collected from website visitors with Mouseflow. This function is used for improving the web content of the website operator.

Mouseflow uses technologies that enable the user to be recognised for the purpose of analysing user behaviour (e.g. cookies or the use of device fingerprinting).

Since express consent was requested (e.g. consent to the storing of cookies), processing is performed exclusively based on Art. 6, Para. 1, lit. a of the GDPR; consent can be revoked at any time.

We have concluded a contract for order processing with the aforementioned service provider. This is a contract prescribed by data protection law that ensures that this service provider only processes the personal data of our website visitors upon our instructions and in compliance with the GDPR.



The website uses jQuery Migrate for the stability of jQuery technologies. Accordingly, program libraries are accessed by jQuery servers. The CDN (content delivery network) of Google is used. If you have previously used jQuery Migrate on another Web page of jQuery CDN, your browser will retrieve the copy stored in the cache. If this is not the case, this requires a download, whereby data from your browser is sent to the jQuery Foundation (“”). Your data is transmitted to the USA. You can learn more at and in the code of conduct of the jQuery Foundation. The legal basis comes from your consent as per Art. 6, Para. 1, lit. a of the GDPR.


Font Awesome (local hosting)

This site uses Font Awesome for the uniform presentation of font types. Font Awesome is installed locally. There is no connection to the servers of Fonticons, Inc.

You can find more information on Font Awesome in Font Awesome’s privacy statement at:


Google Web fonts (local hosting)

This site uses so-called web fonts supplied by Google for the uniform presentation of font types. Google fonts are installed locally. There is no connection to the servers of Google.


You can find more information on Google Web fonts at and in Google’s privacy statement:



This website uses ClickDimensions, a Web analysis service from ClickDimensions LLC. This solution enables the tracking of the activity of visitors to our web pages. To do this, ClickDimensions uses cookies. The information about your use of the website (e.g. our pages you visited) gathered by ClickDimensions is transmitted to a ClickDimensions server in the USA, where it is stored, analysed and the result is made available to us. You can find ClickDimensions’ privacy policy here:

The information collected may be sent to third parties by ClickDimensions, provided this is legally prescribed or third parties are processing this data on behalf of ClickDimensions. You can prevent the installation of cookies by adjusting the settings in your browser software.

This website uses the web analysis service of ClickDimensions with the enhancement “_anonymizeIp()” and therefore only passes on IP addresses in abbreviated form to prevent any direct personal references. By using this website, you declare your consent to the processing of the data collected about you by ClickDimensions in the manner described above and for the aforementioned purpose. Data collection and storage can be revoked at any time for future effect.

The legal basis for this data processing is Art. 6, Para. 1, lit. a) of the GDPR.



We use the so-called double opt-in procedure for sending our newsletter; i.e. we will only send you a newsletter via email if you have previously explicitly confirmed that you would like us to activate the newsletter service. We will then send you a notification e-mail prompting you to confirm that you wish to receive our newsletter by clicking on a link in the e-mail. When you subscribe to our newsletter we will save your IP address and the date of subscription. This serves solely for the purpose of proof in case your e-mail address is misused by a third party to register you for the receipt of our newsletter without your knowledge or authorisation. If at any time in the future you no longer wish to receive our newsletter, you can unsubscribe without any costs being incurred other than the transmission costs at the basic tariffs.


We have implemented technical and administrative security precautions to protect your personal data against loss, destruction, manipulation and unauthorised access. All our employees, as well as service providers who work for us, are obligated to comply with the valid data protection laws.

Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by any third parties. Our protection measures are subjected to constant, on-going improvement processes and our data privacy statements are constantly updated. Please ensure that you have the current, valid version.


Rights of persons affected

You have a right at all times to information, rectification, erasure or restriction of processing of your stored data, the right to object to processing and the right to data portability or to lodge a complaint according to the requirements of data protection law.

Right to information:

You have the right to obtain information from us as to whether and to what extent we process your personal data.

Right to rectification:

You have the right to demand rectification of any incomplete or inaccurate personal data that we process.

Right to erasure:

You have the right to demand that we erase your data if we process any of it unlawfully, or if the processing excessively interferes with your legitimate data-protection interests. Please note that there may be reasons why we might not be able to effect immediate erasure – e.g., in the case of data storage requirements stipulated by law.

Regardless of whether you exercise your right to erasure, we will immediately and completely erase your data as long as there is no transactional, contractual or legal retention requirement that would prevent this.

Right to restriction of processing:

You have the right to demand that we restrict the processing of your data if

  • you contest the accuracy of the data, in which case the restriction will apply for a period enabling us to verify the accuracy of the data,
  • the processing is unlawful but you decline erasure of the personal data and instead request the restriction of their use,
  • we no longer need the personal data for the purposes of processing, but you need the data in order to exercise or defend legal claims, or
  • you have objected to the processing of your personal data.


Right to data portability:

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. Furthermore, you have the right to transmit this data to another controller without hindrance from us, provided

  • that we are processing these data on the basis of a revocable consent issued by you or to meet the requirements of a contract between us, and
  • this processing is carried out by automated means.

If technically possible, we can directly transmit your data to another controller upon your request.

Right to object:

If we process your data for legitimate reasons, you can object to this processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms or the processing is for the purpose of asserting, exercising or defending legal claims. You may object to the processing of your data for the purposes of direct marketing without providing a reason.

Right to lodge a complaint:

If you believe that we are processing your data in violation of German or European data protection law, we ask that you contact us so that we can resolve the matter. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection.

If you intend to assert one of the above rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

Amendments to this data privacy statement

We retain the right to amend our data privacy statements if this should be necessary due to new technologies. Please ensure that you have the current, valid version. If any fundamental amendments are made to this data privacy statement, we will post them on our website.

In case of any data protection queries, all interested parties and visitors to our website can reach us as follows:

Mr Christian Volkmer

Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg

Telephone:  0941 2986930
Fax:  0941 29869316
E-mail: [email protected]

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